FAQs

1. What makes Orran’s hoodies and shirts different?

Our pieces combine premium acid-washed finishes with minimalist design and meticulous craftsmanship. Each item is made to feel broken-in yet built to last, blending everyday comfort with a refined, elevated aesthetic.

2. How should I care for my Orran clothing?

To maintain the unique texture and fit of your garment, we recommend washing in cold water, inside out, with similar colors. Tumble dry on low or hang to dry to preserve the wash and shape. Avoid bleach and harsh detergents.

3. What is your shipping and processing time?

All orders are processed within 1-4 days, and shipping typically takes 7-14 days depending on your location. You’ll receive a tracking number as soon as your order ships.

4. What is your return and exchange policy?

We stand behind the quality of every product we sell. If you're not completely satisfied with your purchase, you have 30 days to return it. Defective or incorrect items? We'll make it right with a full refund and free return shipping. Changed your mind? No problem - we accept returns with our standard return policy. Shop with confidence knowing you're protected.